The IFOs recognize a strategic role in the development and enhancement of skills aimed at achieving the institutional objectives of responding to the health needs of citizens. The IFOs also support training as a tool for supporting organizational innovation and for improving the quality of individual and organizational performance.

Professionals in organizations are now asked to have a greater ability to "learn", to better respond to processes of change that are not always predictable.

The Organizational Development and Human Capital unit contributes to the dissemination of the Public Health Service and IFOs values and culture, contributes to the development of technical and soft skills, supporting all professionals to do their best, placing the Citizens health at the center of the care processes.

The objectives that define the mission of the structure are:

Scope of Organizational Development

A. Support the Strategic Management in defining corporate development policies, human and intellectual capital;

B. Support the Strategic Management and the Departments in the development of organizational models subject to reorganization or experimentation; in the evaluation and implementation of organizational innovation by focusing on the enhancement of professionalism.

C. Support the Strategic Management in the drafting and modification / integration of the Corporate Deed, taking care of its macro organization and implementation, and all subsequent obligations, integrating with the General and Legal Affairs UOC, according to the specific skills.

D. Promote and support the research activities of the Scientific Departments and that in the management field, in order to develop opportunities for the visibility of the IFO among the National IRCCS.

Human Capital Development Area

d) Program the annual training needs of the IFO in a manner consistent with the objectives of the operational budget planning of the Departments;

e) Promote and verify the monitoring of skills in the IFO UUOOs, in order to define the value of intellectual and professional capital;

f) Design and implement a system for enhancing skills of high intellectual value and supporting unexpressed potential (cultivating talents);

g) Activate and manage the procedures relating to the ECM training program as a national provider.

Consistently with what stated above, the mission of the Training Office is:

• enhancement, empowerment and the widest possible involvement of all staff, as a human and professional resource essential to the development of the Company;
• elaboration of training and retraining plans and programs in relation to professional development and organizational innovations in line with the programmatic guidelines proposed by the National Health Plan and the Regional Social Health Plan, and with the corporate objectives and strategic lines;
• acquisition of training credits for company professionals provided for by current provisions;
• development and consolidation of synergies with universities and other training institutions for the future health professionals.

The activities carried out as Organizational Development were, during 2021:

• The preparation of reports and implementing acts of the Company Deed;
• The proposal of requirements for expressions of interest in organizational structures and objectives for the assignment of structure assignments
• The preparation of the Operating Regulations of the Departments.

The Director of the OU also, in the context of Organizational Development, performs the function of Quality Assurance (QA) for the Phase 1 testing activities of the Phase 1 Clinical Center, QA of the No-Profit Promoter Function and Clinical Trial Quality Team and, temporarily, QA also for the Phase 1 Laboratory of Pathological Anatomy. This function is foreseen "until exhaustion" as soon as the Scientific Departments have identified another senior QA for clinical trials of medicine and medical devices.

The Bastianelli Center was closed for training activities during the 2021 lockdown and from April to October 15 it was completely occupied by the IFO Vaccination Center for outsiders. On 26 October, on-site activities resumed at the Center and activities in the virtual classroom and FAD continued.

The solutions adopted, until October 15, 2021, to still allow IFO employees access to training, were the following:

• Use of the FAD IFO platform (Faddy)
• Use of digital platform for virtual classroom courses
• Purchase of FAD training packages from external suppliers (Anti-corruption, Privacy, Code of Conduct, regulations on procurement management, standards of good clinical laboratory practice for Phase 1, clinical trial course for Phase 1)
• Purchase of training packages in webinar / virtual classroom (SImef Courses, Promis, courses for Engineers, English Course, role orientation for newly appointed persons in charge of organizational functions in the health sector)
• Purchase from external providers of face-to-face activities in places accessible and authorized despite the lockdown (BLSD and ACLS courses).

At the end, the Educational Office performed 117 training courses.